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Business Etiquette 101: The Basics of Professionalism

Posted by on May 30, 2017 in Adult Education, Campus Connections, Career Change, Career Fair, Career Services, Centura Chesapeake, Centura College, Centura Columbia, Centura Newport News, Centura Norfolk, Centura Richmond, Centura Virginia Beach, Human Resources, Lifestyle, Spotlight Feature, Tips & Tricks

By Jul DeGeus

The job search process can be excruciatingly overwhelming. It’s easy to find yourself stressing out over things like creating a flawless resume and preparing the perfect answers to interview questions.

But for most job hunters, one career prep subject seems to fly under the radar: business etiquette. There’s actually a week, June 5-11th, just to try to draw attention to those who are unaware.

Knowing and practicing proper business etiquette could be a determining factor in the hiring process. It might be hard for a company to choose between two candidates that have similar qualifications. Unless, of course, one of the contenders has displayed the mastery of the art of business etiquette. So, grasshopper, here are some skill sets to set you apart from the rest:

Make the Introduction

Sheryl Stevens giving tips and tricks to Centura Chesapeake students.

Career Services Coordinator at our Centura Chesapeake campus, Sheryl Stevens, knows the importance of first impressions in the business world. Stevens, who holds regular workshops to prepare Centura College students for their future career, firmly believes in the 7/11 theory:

Within the first seven seconds that someone meets you, they make 11 decisions about you. How was your hand shake? Are you maintaining eye contact? This tells employers about your confidence. Are you smiling? Are you dressed well? This lets people know if you are approachable and presentable. Every person’s 11 decisions are different, but you want to make sure that you are presenting your best to ensure that employers’ decisions about you are positive.

To have a successful introduction and obtain a positive first impression in seven seconds, come up with and rehearse a simple introduction. After a salutation, include your first and last name, smile while making eye contact and shake hands. A professional handshake should be firm, leaving no space between the webs of the shaker’s thumbs. When leaving, don’t be afraid to mention your full name one more time to remind the employer of who you are.

A slice of advice: When you are established in the workplace and there is a new person in the office or are with a friend and someone approaches you, always make an introduction. It is better to introduce people who have already met before than to hold a conversation with one person and ignore the other.

 

Mind Your TechNOlogy

Source: Pixabay

The technological advances we have made over the past 20 years are astounding. The ease of accessing important information simply by using a smart phone has quicken the pace of the world. But when it comes to using technology in a business setting, it is important to remember that there are some restrictions.

When entering a meeting or interview, turn off or leave unnecessary electronics elsewhere. Be careful about using tablets, smart watches and laptops in appointments, as they can give off the perception that you are not paying attention. Once employed, read up on the rules and regulations regarding personal devices to makes sure you adhering to company policies.

Keep Communication Flowing

Maybe you’ve got really exciting news. Or maybe the person you are talking to has sparked a brilliant, life-changing idea. Perhaps the information that you are hearing is incorrect. Regardless of what the reason is, resist the urge to butt in when someone is speaking. Simply wait for them to finish, then add your input to the conversation. If, for urgent reasons, you have to interrupt, politely interject with “excuse me.”

Likewise, if there is a meeting or Q & A session at work, make sure that you are not talking so much that others cannot get a word in. Also try to talk about or ask things that everyone in the meeting will benefit from. Specific questions that deal directly with you or only a small section of the group meeting should be asked individually or if there is extra time.

PROOF READ, PROOF READ, PROOF READ

Source: Pixabay

There’s nothing worse than putting “atention to detail” on a resume, sending it out and never hearing back from employers. What went wrong? You are so qualified! Well, having a tiny mistake, such as misspelling “attention”, could cost you a callback. Avoid these errors by having multiple people look over your resumes, cover letters, emails, etc. before sending them out. It’s always nice to have a fresh sets of eyes!

Watch Your Language

Some people are able to adjust their vocabulary based upon their environment. This is an extremely important skill to have, especially when entering a new work place. To be safe, avoid any topics or language that could be dubbed as controversial.

And just like your parents taught you, don’t forget your “please” and “thank you’s.” A little gratitude goes a long way in the work place. These simple statements of appreciation can build respect and admiration from your peers and leaders.

 

So there you have it, Grasshopper; the stealthy skills to make you a business etiquette master.

Want a lesson in business etiquette? Centura Chesapeake will be hosting two workshops, Wednesday, June 7th, at 11:00 AM and 6:15 PM. Centura Chesapeake is located at 932 Ventures Way, Chesapeake, VA, 23320. For more information, call 757.549.2121.

 

10 Compelling Reasons Why You Need A Computer Networking Degree

Posted by on Aug 5, 2014 in Computer Networking

10 Compelling Reasons Why You Need A Computer Networking Degree

Computer Networking Degree | Centura College

In today’s age of information technology, it would seem obvious why a computer networking degree would have infinite benefits for today and especially tomorrow. A computer networking degree offers students the opportunity to gain intuitive knowledge of computer information technology concepts and how they apply in the real world. As one of the true careers without a foreseeable expiration date, continue reading for 10 reasons why you need a computer networking degree.

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How to Find Computer Networking Jobs in 2014 and Beyond

Posted by on Jun 18, 2014 in Computer Network Management

How to Find Computer Networking Jobs in 2014

How to Find Computer Networking Jobs | Centura College

How to Find a Computer Networking Job in 2014

When looking for ideal computer networking jobs, it’s important to consider more than the highly attractive salary. It’s important to examine the entire company package as well as the projected longevity of the job. Even when doing so, finding the perfect job can be seemingly impossible. Fortunately, the following 12 steps will guide job seekers toward finding the perfect computer networking job. …Read More Here

Computer Networking Jobs: A Guide to Employment

Posted by on Jun 11, 2014 in Computer Networking

Computer Networking Jobs: A Guide to Employment

Computer Networking Jobs | How to Guide | Centura College

How To Guide: Computer Networking Jobs

Computer networking jobs continue to be in high demand.  After all, the majority of Americans aren’t likely to be able to say that they’ve gone a week, or even a day, without the use of computers.  The world today is dominated by technology that helps almost every business and industry keep going.  As such, someone considering a career change or a definitive career path could achieve great success by following the path of computer networking.  The following article provides facts that are applicable to the current state of the computer networking jobs and finding employment in this field. …Read More Here

Computer Network Management Degree Program Changes

Posted by on Sep 19, 2013 in Computer Network Management

What makes Centura College’s Computer Network Degree Program Different?

Computer Network Management Degree Program

Centura College – Computer Network Management Degree Program

At Centura College, our Computer Network Management Degree Program courses have been updated to meet CompTIA’s new exam requirements that began in August of 2013.  By changing our course curriculum to the new TestOut Software’s PC Pro Course, our students will not only be prepared to take the new CompTIA A+ exams, but they will also get a chance to take the certification exam from TestOut, that is completely performance based and better prepares our students for the CompTIA A+ Certification Exam.  So, at the end of the first academic year in our Computer Network Management Degree Program, our students will already have taken their TestOut certification exam and will then be eligible to take the two CompTIA A+ exams as part of our Degree Program.  That’s right, our program tuition includes all testing and certification fees for both the TestOut and CompTIA A+ Certification exams.  Further to that, those students at our Chesapeake, Virginia Campus can take both exams on site at our campus! …Read More Here

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