Centura College

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Business Etiquette 101: The Basics of Professionalism

Posted by on May 30, 2017 in Adult Education, Campus Connections, Career Change, Career Fair, Career Services, Centura Chesapeake, Centura College, Centura Columbia, Centura Newport News, Centura Norfolk, Centura Richmond, Centura Virginia Beach, Human Resources, Lifestyle, Spotlight Feature, Tips & Tricks

By Jul DeGeus

The job search process can be excruciatingly overwhelming. It’s easy to find yourself stressing out over things like creating a flawless resume and preparing the perfect answers to interview questions.

But for most job hunters, one career prep subject seems to fly under the radar: business etiquette. There’s actually a week, June 5-11th, just to try to draw attention to those who are unaware.

Knowing and practicing proper business etiquette could be a determining factor in the hiring process. It might be hard for a company to choose between two candidates that have similar qualifications. Unless, of course, one of the contenders has displayed the mastery of the art of business etiquette. So, grasshopper, here are some skill sets to set you apart from the rest:

Make the Introduction

Sheryl Stevens giving tips and tricks to Centura Chesapeake students.

Career Services Coordinator at our Centura Chesapeake campus, Sheryl Stevens, knows the importance of first impressions in the business world. Stevens, who holds regular workshops to prepare Centura College students for their future career, firmly believes in the 7/11 theory:

Within the first seven seconds that someone meets you, they make 11 decisions about you. How was your hand shake? Are you maintaining eye contact? This tells employers about your confidence. Are you smiling? Are you dressed well? This lets people know if you are approachable and presentable. Every person’s 11 decisions are different, but you want to make sure that you are presenting your best to ensure that employers’ decisions about you are positive.

To have a successful introduction and obtain a positive first impression in seven seconds, come up with and rehearse a simple introduction. After a salutation, include your first and last name, smile while making eye contact and shake hands. A professional handshake should be firm, leaving no space between the webs of the shaker’s thumbs. When leaving, don’t be afraid to mention your full name one more time to remind the employer of who you are.

A slice of advice: When you are established in the workplace and there is a new person in the office or are with a friend and someone approaches you, always make an introduction. It is better to introduce people who have already met before than to hold a conversation with one person and ignore the other.

 

Mind Your TechNOlogy

Source: Pixabay

The technological advances we have made over the past 20 years are astounding. The ease of accessing important information simply by using a smart phone has quicken the pace of the world. But when it comes to using technology in a business setting, it is important to remember that there are some restrictions.

When entering a meeting or interview, turn off or leave unnecessary electronics elsewhere. Be careful about using tablets, smart watches and laptops in appointments, as they can give off the perception that you are not paying attention. Once employed, read up on the rules and regulations regarding personal devices to makes sure you adhering to company policies.

Keep Communication Flowing

Maybe you’ve got really exciting news. Or maybe the person you are talking to has sparked a brilliant, life-changing idea. Perhaps the information that you are hearing is incorrect. Regardless of what the reason is, resist the urge to butt in when someone is speaking. Simply wait for them to finish, then add your input to the conversation. If, for urgent reasons, you have to interrupt, politely interject with “excuse me.”

Likewise, if there is a meeting or Q & A session at work, make sure that you are not talking so much that others cannot get a word in. Also try to talk about or ask things that everyone in the meeting will benefit from. Specific questions that deal directly with you or only a small section of the group meeting should be asked individually or if there is extra time.

PROOF READ, PROOF READ, PROOF READ

Source: Pixabay

There’s nothing worse than putting “atention to detail” on a resume, sending it out and never hearing back from employers. What went wrong? You are so qualified! Well, having a tiny mistake, such as misspelling “attention”, could cost you a callback. Avoid these errors by having multiple people look over your resumes, cover letters, emails, etc. before sending them out. It’s always nice to have a fresh sets of eyes!

Watch Your Language

Some people are able to adjust their vocabulary based upon their environment. This is an extremely important skill to have, especially when entering a new work place. To be safe, avoid any topics or language that could be dubbed as controversial.

And just like your parents taught you, don’t forget your “please” and “thank you’s.” A little gratitude goes a long way in the work place. These simple statements of appreciation can build respect and admiration from your peers and leaders.

 

So there you have it, Grasshopper; the stealthy skills to make you a business etiquette master.

Want a lesson in business etiquette? Centura Chesapeake will be hosting two workshops, Wednesday, June 7th, at 11:00 AM and 6:15 PM. Centura Chesapeake is located at 932 Ventures Way, Chesapeake, VA, 23320. For more information, call 757.549.2121.

 

Using Your Resources: The Importance of a Human Resources Manager

Posted by on May 16, 2017 in Adult Education, Business Management, Human Resources, Lifestyle

By Esperanza Poquiz Edited by Jul DeGeus

Human Resources (HR) Managers play an important part in creating a work environment for employees. After all, your work atmosphere has a large effect on your performance. An HR Manager ensures that employees are treated fairly and fulfill the requirements of their roles.

One of the duties of an HR manager is to motivate their employees and place them into positions that best suit them. HR Managers also help companies develop training modules to better equip their staff members for the changing demands of business. Additionally, they can oversee the company workforce is on track to meet their business objectives on time. Below are a few more tasks it takes to be an HR Manager:

  • Organize administrative events
  • Monitor to determine the needs of staff
  • Establish performance issues and set goals to correct them
  • Take care of human resource issues, including sexual harassment, equal opportunities and discrimination
  • Supervise employee relations, unions, collective bargaining, payroll, benefits and compensation
  • Resolve disputes and administer disciplinary actions
  • Assist departments with hiring processes

According to the Bureau of Labor Statistics job outlook, employment of Human Resources Managers is projected to grow faster than the average of all occupations, with 9% from the years of 2014 – 2024. With organizations expanding and new companies developing, HR Managers will be needed to oversee and administer their programs. (1)

                Requirements to become an HR Manager are typically a bachelor’s degree and some work experience. If this has sparked your interest in becoming an HR Manager, a great place to start is by looking into our business programs offered at Centura College.

About Centura College

Centura College has been part of an organization dedicated to helping men and women develop careers since 1969. By training working adults in healthcare, technology, business, legal studies and trades, they connect communities with some of the fastest growing career fields in today’s marketplace. The school offers professional facilities, knowledgeable instructors, day or evening classes, job placement assistance and is accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC). To learn more, visit www.CenturaCollege.edu or like them on Facebook at https://www.facebook.com/centura.edu.

Source

  1. “Summary.”U.S. Bureau of Labor Statistics. U.S. Bureau of Labor Statistics, n.d. Web. 11 May 2017.

Centura College Virginia Beach Announces Two New Programs

Posted by on Aug 26, 2013 in Online

Centura College Virginia Beach Announces Two New Programs

In an effort to maintain the most relevant and up to date curriculum possible for our student body, and to offer degree choices that make a difference and keep pace with today’s workforce demands, Centura College Virginia Beach announces two new programs to our already popular, 100% online bachelor’s degree completion program.  They are… …Read More Here

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