Centura College

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Business Etiquette 101: The Basics of Professionalism

Posted by on May 30, 2017 in Adult Education, Campus Connections, Career Change, Career Fair, Career Services, Centura Chesapeake, Centura College, Centura Columbia, Centura Newport News, Centura Norfolk, Centura Richmond, Centura Virginia Beach, Human Resources, Lifestyle, Spotlight Feature, Tips & Tricks

By Jul DeGeus

The job search process can be excruciatingly overwhelming. It’s easy to find yourself stressing out over things like creating a flawless resume and preparing the perfect answers to interview questions.

But for most job hunters, one career prep subject seems to fly under the radar: business etiquette. There’s actually a week, June 5-11th, just to try to draw attention to those who are unaware.

Knowing and practicing proper business etiquette could be a determining factor in the hiring process. It might be hard for a company to choose between two candidates that have similar qualifications. Unless, of course, one of the contenders has displayed the mastery of the art of business etiquette. So, grasshopper, here are some skill sets to set you apart from the rest:

Make the Introduction

Sheryl Stevens giving tips and tricks to Centura Chesapeake students.

Career Services Coordinator at our Centura Chesapeake campus, Sheryl Stevens, knows the importance of first impressions in the business world. Stevens, who holds regular workshops to prepare Centura College students for their future career, firmly believes in the 7/11 theory:

Within the first seven seconds that someone meets you, they make 11 decisions about you. How was your hand shake? Are you maintaining eye contact? This tells employers about your confidence. Are you smiling? Are you dressed well? This lets people know if you are approachable and presentable. Every person’s 11 decisions are different, but you want to make sure that you are presenting your best to ensure that employers’ decisions about you are positive.

To have a successful introduction and obtain a positive first impression in seven seconds, come up with and rehearse a simple introduction. After a salutation, include your first and last name, smile while making eye contact and shake hands. A professional handshake should be firm, leaving no space between the webs of the shaker’s thumbs. When leaving, don’t be afraid to mention your full name one more time to remind the employer of who you are.

A slice of advice: When you are established in the workplace and there is a new person in the office or are with a friend and someone approaches you, always make an introduction. It is better to introduce people who have already met before than to hold a conversation with one person and ignore the other.

 

Mind Your TechNOlogy

Source: Pixabay

The technological advances we have made over the past 20 years are astounding. The ease of accessing important information simply by using a smart phone has quicken the pace of the world. But when it comes to using technology in a business setting, it is important to remember that there are some restrictions.

When entering a meeting or interview, turn off or leave unnecessary electronics elsewhere. Be careful about using tablets, smart watches and laptops in appointments, as they can give off the perception that you are not paying attention. Once employed, read up on the rules and regulations regarding personal devices to makes sure you adhering to company policies.

Keep Communication Flowing

Maybe you’ve got really exciting news. Or maybe the person you are talking to has sparked a brilliant, life-changing idea. Perhaps the information that you are hearing is incorrect. Regardless of what the reason is, resist the urge to butt in when someone is speaking. Simply wait for them to finish, then add your input to the conversation. If, for urgent reasons, you have to interrupt, politely interject with “excuse me.”

Likewise, if there is a meeting or Q & A session at work, make sure that you are not talking so much that others cannot get a word in. Also try to talk about or ask things that everyone in the meeting will benefit from. Specific questions that deal directly with you or only a small section of the group meeting should be asked individually or if there is extra time.

PROOF READ, PROOF READ, PROOF READ

Source: Pixabay

There’s nothing worse than putting “atention to detail” on a resume, sending it out and never hearing back from employers. What went wrong? You are so qualified! Well, having a tiny mistake, such as misspelling “attention”, could cost you a callback. Avoid these errors by having multiple people look over your resumes, cover letters, emails, etc. before sending them out. It’s always nice to have a fresh sets of eyes!

Watch Your Language

Some people are able to adjust their vocabulary based upon their environment. This is an extremely important skill to have, especially when entering a new work place. To be safe, avoid any topics or language that could be dubbed as controversial.

And just like your parents taught you, don’t forget your “please” and “thank you’s.” A little gratitude goes a long way in the work place. These simple statements of appreciation can build respect and admiration from your peers and leaders.

 

So there you have it, Grasshopper; the stealthy skills to make you a business etiquette master.

Want a lesson in business etiquette? Centura Chesapeake will be hosting two workshops, Wednesday, June 7th, at 11:00 AM and 6:15 PM. Centura Chesapeake is located at 932 Ventures Way, Chesapeake, VA, 23320. For more information, call 757.549.2121.

 

Newport News Celebrates First Phlebotomy Graduates

Posted by on May 18, 2016 in Adult Education, Centura College, Medical Assisting, Phlebotomy

CPEN_Phlebotomy_Grads

On December 7th, 2015, the Peninsula campus launched their first phlebotomy course. A six week course fast paced, with a load of information. Everyone was excited. The phlebotomy students endured the rigorous course, persevered, and finally completed the main objective, which was to pass their certification. When test time came, everyone was nervous and anxious. They closed their eyes while the computer tallied their scores, and upon opening their eyes to view their scores, everyone was filled with delight, as they all had passed. They rejoiced as if they had won the Super Bowl! It may not have been the Super Bowl but this was a memorable time that made them all feel like winners. They can all proudly say, “I am a Certified Phlebotomist Technician”. Here at CPEN, we are all proud of their accomplishment.

You might be asking,

So what does a Phlebotomy graduate do?

Few people probably know the term phlebotomist, but it’s the health care professional who draws blood and ensures the proper amount is taken and that all blood is properly labeled and stored. Whether you have been a patient or a blood donor, you have seen a phlebotomist. Anyone who chooses this field has to be comfortable with blood, needles, databases, test tubes and blood vials. You will draw blood, verify the patient’s or blood donor’s identity, label the blood and enter patient information into a database. You’ll assemble and maintain equipment as well to prevent infections or other complications. Phlebotomists also tend to reassure nervous patients who don’t like needles, and some of them will explain what they are doing for patients who are interested.

Phlebotomy technicians are becoming very high in demand, and that oppertunity is increasingly steadily. This is partly because of locations (such as hospitals which are open 24 hours) require three shifts of phlebotomists on staff. That means that if you are flexible about the hours you work, you will probably find even more opportunity in this field.

 

Click here to start your Career in Phlebotomy today!

 

Do You Need Training to Be a Medical Assistant?

Posted by on May 28, 2014 in Medical Assisting

Do You Need Training to Be a Medical Assistant?

training to be a medical assistant | Centura College

Do you really need formal training to become a Medical Assistant?

Changing careers in today’s economy can be a scary and difficult process for anyone, but when a job doesn’t pay enough to support a family anymore, that change becomes necessity. Increasing pay without increasing hours spent at a job can also be fairly hard without formal training, a college degree or industry certification. Thankfully, there are programs out there such as medical assisting training that can be completed while working another job and still pursuing a career that you love in the medical field. And with the growth in the medical industry at an above average rate and the average pay for medical assisting being well above the minimum wage, a change to the medical field could be a viable option for changing career fields. And training to be a medical assistant is a great place to start!

…Read More Here

How to Become a Medical Assistant in 15 Months or Less

Posted by on May 16, 2014 in Medical Assisting

How to Become a Medical Assistant in 15 Months or Less!

How to become a medical assistant | Centura College

How to Become a Medical Assistant FAST!

Big changes are under way in American society. Citizens are aging. And, as they do, they will require more medical care and attention. Their increasing needs alone are driving the promising future of health care job opportunities. Ranking high on the list of opportunities are positions in Medical Assistance – a 29% increase is expected before 2022 according to the Bureau of Labor Statistics.  So you want to learn how to become a medical assistant, keep reading! …Read More Here

Is Tech Making the Medical Assisting Field Better or Worse?

Posted by on May 1, 2014 in Medical Assisting

Is Technology Making the Medical Assisting Field Better or Worse?

Technology in the Medical Assisting Field

How has technology changed the medical assisting field?

Medical Assistants come from all backgrounds – working single mom or dad, high school grad or GED, and just about anyone unhappy with their income or insecure about their future. Among the attractions is the promise of solid money and increasing job opportunities. But with this growth also comes a flood of technological advances that promise to make the field better, more efficient and more accurate.  But is that what’s really happening?  Is technology really making the medical assisting field a better place to work? …Read More Here

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