By Jul DeGeus
“Let me check your records.” A phrase many of us hear when visiting the doctor’s office. But who manages these records? Who makes sure that our medical information is up to date and accurate?
That is part of the job of a Health Information Technician. We sat down with Amanda Carter, Centura College’s Health Information Technology Coordinator for the Chesapeake campus, to find out a little bit more about what it means to be a Health Information Technician:
What made you decide to become a Health Information Technician?
I decided to become a Health Information Technician after I worked in the medical field as a medical assistant for about two years. The job market was constantly changing, so I decided to branch out. It made sense for me to do it because the health care industry was growing larger. Gaining more experience opened up additional opportunities for me to advance my career and to educate people about the ever changing costs of health care.
What advice would you give those considering a career in Health Information Technology?
The advice that I would give those considering a career in Health Information Technology is that even though you don’t have a lot of ‘facetime’ with patients, you are truly making a positive difference in their lives. Health care costs and expenses can be one of the most stressful triggers for patients and their families. As a Health Information Technician you get the chance to help alleviate that stress.
What study aids did you use during your education?
It’s cliché, but my training reinforced that practice makes perfect. I constantly coded scenarios and corrected error reports just to try and trick myself. It helped me to be confident and also taught me to fix interesting and dynamic health care scenarios. It reassured me and gave me positive outlook for my career in the health care field.
What is your proudest moment as a Health Information Technician?
My proudest moment as a Health Information Technician was when I helped an elderly lady with her husband’s seemingly never-ending health care expenses. She was constantly confused and overwhelmed by her billing statements. I knew she needed help understanding them and I offered to explain them to her in a way that made sense. After I took the time to go over them with her, you could hear the excitement in her voice; she finally fully knew what was going on with her bills and was ecstatic. Just hearing her excitement over the phone gave me so much joy. As if that wasn’t enough, she even made it a point visit the office just to thank me in person with homemade chocolate chip cookies. It was the BEST DAY EVER!
Health Information Technologists are part of a healthcare interdisciplinary team and an integral part of the healthcare profession. As a student in Centura College’s Health Information Technology training, students will obtain a vast array of knowledge about the information technology field in preparation for entry into the workforce.
The Goal of Health Information Technology
A health information technician is entrusted with the application of IT resources on health care operations. This objective can be accomplished through use of technology in the management of health care information.
Defined by the Bureau of Labor Statistics, health information technician:
Medical records and health information technicians, commonly referred to as health information technicians, organize and manage health information data. They ensure that the information maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems. They use various classification systems to code and categorize patient information for insurance reimbursement purposes, for databases and registries, and to maintain patients’ medical and treatment histories. (1)
The employment for health information technology is projected to continue growing in the future. According to the Bureau of Labor Statistics, the growth rate is set to be about 15% faster than the average for other jobs. This improvement can be attributed to the increased need for medical by the older generations. There will be a higher demand for health insurance information management because more individuals are benefiting from the reforms on the federal insurance. In addition, more hospitals and clinics are embracing electronic health records, providing extensive opportunities for HIT experts.
The median pay in 2016 for health information technicians was $18.29 per hour or $38,040 per year. The number of HIT jobs in 2014 is estimated at 188,600 and the field has continued to expand. Those who hold a health information technology diploma are eligible for employment as a coder, biller, medical record specialist or health information technician.
1. “What Medical Records and Health Information Technicians Do.” U.S. Bureau of Labor Statistics. U.S. Bureau of Labor Statistics, n.d. Web. 26 July 2017. < https://www.bls.gov/ooh/healthcare/medical-records-and-health-information-technicians.htm#tab-2>Source
By Esperanza Poquiz
Some of us find interviews a little nerve-racking while others may be cool, calm and collected. Preparing for the interview process can ease stress. Whether you are a pro or amateur, keep these tips in the forefront of your mind when going to your next interview.
We’ve all heard that making a great first impression is important. A survey showed that 66 out of 2,000 hiring managers knew in 90 seconds if they would hire the job candidate. Ensure that your appearance gives the hiring manager a great first impression by:
- Having a firm handshake and great posture
- Wearing more neutral colors like: black, gray, navy blue and white
- Communicating with proper vocabulary and grammar
Having confidence in yourself definitely shows in an interview. Emitting confidence lets the hiring manager see that you know what you want and you take initiative. Radiate confidence through:
- Voice projection; don’t mumble
- Eye contact
- Body language: don’t fidget, play with your hair, touch your face or cross your hands over your chest
- Hand gestures, but keep them to a minimum
- Enthusiasm; Let your personality shine and show warmth
Know Who You Applied For
Before going in your interview be sure to do the following:
- Research the company and get general information
- Have a specific position in mind and learn the requirements of the position you seek
- Come prepared with questions based on the company
- Know the company’s mission statement and what is important to them
- Have a generic answer about why you lost or left your last job
- Don’t put down previous positions, employers or peers
- Don’t focus on pay, schedule or benefits in the initial interview
- Ask relevant questions
Be sure to keep these suggestions in mind for you next interview. You can also ask family and friends for help through mock interviews. Good luck!
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The rapidly aging American population has created a crisis in the health services and insurance industries. There are far more patients than there are doctors, nurses and other medical professionals, so the Federal government has been forced to step in to create incentives to attract more people into these industries. While you need at least a college degree to qualify for most jobs in the industry, office support roles, like medical billing and coding specialists are growing at a rate of over 20% a year, with no end in sight.
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The Medical Billing and Coding ICD 10 Requirements are delayed until 10/1/2014
The Medical Billing and Coding ICD 10 Code Set was originally slated to replace the out dated ICD 9 Code Set in October of 2013. The Department of Health and Human Services announced a 1 year delay which puts implementation at October 1, 2014. This was in large part due to the AMA’s (American Medical Association) advocacy for more time and for the Department of Health and Human Services to reduce the amount of regulatory burdens to be placed on the physicians because of the new requirements. …Read More Here