Your Right to Know

Consumer Information

Entrance and Exit Counseling for Student Borrowers


Entrance Counseling for Student Borrowers

All students applying for student loan funds must attend a series of sessions designed to ensure that the student understands his/her rights and responsibilities under the loan programs. Before any disbursement of loan funds is paid, you must complete entrance counseling at the Department of Education’s loan website. Each academic year thereafter (every 30 weeks), you must attend an in-school (not online) loan counseling session before disbursement will be made for that year. This is a good time to ask any questions you might have and to review the personal finance and money management sites accessible from the student portal. You will need a PIN (Personal Identification Number) assigned to you by the Department of Education. If you do not have a PIN, please visit  www.pin.ed.gov to apply.

Exit Counseling

Each loan recipient must attend exit counseling at the NSLDS website. All students must attend a series of sessions designed to ensure that the student understands his/her rights and responsibilities under the loan programs. Before you leave school, you must complete exit counseling at the Department of Education’s loan website. This is a good time to ask any questions you might have and to review the personal finance and money management sites accessible from the student portal. You will need a PIN (Personal Identification Number) assigned to you by the Department of Education. If you do not have a PIN, please visit  www.pin.ed.gov to apply.

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Office of Disability Services Description


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Welcome from the Office of Disability Services Staff Members!

The Office of Disability Services (ODS), part of the Department of Student Affairs, works with all campuses of the College to guarantee that the programs and technologies of the College are accessible to every student within the College communities. Additionally, ODS provides reasonable accommodations so that students who are otherwise qualified may meet the demands of their program as independently as possible.

Please click here to view the Student Handbook on Disability Services.

Mission Statement

We help adult students gain the skills and attitudes necessary for a meaningful entry-level career position. We strive to be responsive to the needs of not only our students, but also businesses, industries, and government. We are committed to high academic standards in all of our curricular offerings. We are dedicated to providing the services that support our students’ efforts to succeed.

Goal

ODS strives to meet the educations needs of students without regard to race, nationality, sex, religion, age, or disability.

Philosophy

By providing a specific venue for academic adjustment/accommodation, the Office of Disability Services strives to provide reasonable and appropriate educational accommodation to students who have a disclosed disability or a condition, thereby fostering success in their program of study.

Notice of Nondiscrimination

The Institution does not discriminate on the basis of race, color, national origin, gender, sex, age, or disability in any of its programs or activities. The Institution provides policies and procedures that are compliant with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination Act of 1975, Section 504 of the Rehabilitation Act of 1973, and Title II of the Americans with Disabilities Act of 1990. Any individual who believes that she or he has been discriminated against has the right to seek relief and to be free from retaliation by members of the learning community.

The following individual has been designated by the Institution to handle all inquiries regarding its non-discrimination policies:

Corporate Office of Education,
4455 South Blvd., Suite 250,
Virginia Beach, VA 23452,
toll free (877) 604-2121

OR an individual may contact the Federal Department of Education, Office of Civil Rights at http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm.

Office of Diversity and Civil Rights Description


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Notice of Nondiscrimination

The Institution does not discriminate on the basis of race, color, national origin, gender, sex, age, or disability in any of its programs or activities. The Institution provides policies and procedures that are compliant with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Age Discrimination Act of 1975, Section 504 of the Rehabilitation Act of 1973, and Title II of the Americans with Disabilities Act of 1990. Any individual who believes that she or he has been discriminated against has the right to seek relief and to be free from retaliation by members of the learning community.

The following individual has been designated by the Institution to handle all inquiries regarding its non-discrimination policies:

Corporate Office of Education,
4455 South Blvd., Suite 250,
Virginia Beach, VA 23452,
Toll Free: (877) 604-2121
TTY users may call: 1 (800) 730-8913

OR an individual may contact the Federal Department of Education, Office of Civil Rights at http://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm.

Diversity and Civil Rights Services

The Office of Diversity and Civil Rights is housed within the Corporate Department of Education. The Department of Education works to ensure that student rights are protected and that the culture of the school is inclusive, equitable, and conducive to high academic achievement. The Campus Executive Director is a partner in this process and is often the first point of contact for students who have civil rights concerns on campus. The Diversity and Civil Rights Coordinator can be reached via the following contact information:

Corporate Office of Education
4455 South Blvd., Suite 250
Virginia Beach, VA 23452
Toll Free: (877) 604-2121
TTY users may call: 1 (800) 730-8913
Fax: (757) 497-6503
Email: civilrights@centura.edu

Protected Classes – Know Your Rights

As a student at an institution which receives federal loan monies, you have some specific rights in addition to the ones you always have as a citizen or resident. Specifically, you have the right to be free from discrimination by the College based on race, color, national origin, sex, age, and disability. Discrimination in this context can mean a general environment that is hostile toward the group to which you belong or it can mean a specific treatment of you that is different from normal policy and that cannot be proved necessary for safety or for academic integrity. Using harassment as an example, a student may experience low-level harassment from multiple staff members or acute harassment from one person. In either case the student has a legitimate civil rights complaint. In all cases, you have the right to be free from retaliation by the College if you file a complaint.

Race, Color, and National Origin

No staff member, faculty member, student, alumnus, or visitor may discriminate against you because of your race, your color, or your national origin. This is guaranteed by Title VI (6) of the Civil Rights Act of 1964 (34 CFR 100). You are protected from discrimination during the time that you apply to higher education institutions, during the time that you are an active student, and during your interactions with the College as an alumnus.

Sex

No staff member, faculty member, student, alumnus, or visitor may discriminate against you because of your sex. This is guaranteed by Title IX (9) of the Education Amendments of 1972 (34 CFR Part 106). You are protected from discrimination during the time that you apply to higher education institutions, during the time that you are an active student, and during your interactions with the College as an alumnus.

Age

No staff member, faculty member, student, alumnus, or visitor may discriminate against you because of your age. This is guaranteed by the Age Discrimination Act of 1975 (34 CFR Part 110). You are protected from discrimination during the time that you apply to higher education institutions, during the time that you are an active student, and during your interactions with the College as an alumnus.

Disability

No staff member, faculty member, student, alumnus, or visitor may discriminate against you because of your disability. This is guaranteed by Section 504 of the Rehabilitation Act of 1973 (34 CFR Part 104) and by Title II (2) of the Americans with Disabilities Act of 1990 (28 CFR Part 35). You are protected from discrimination during the time that you apply to higher education institutions, during the time that you are an active student, and during your interactions with the College as an alumnus.

Student Resources


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Retention Rates


Entrance Counseling for Student Borrowers

Staff members at higher education institutions which accept Title IV Federal Financial Aid must report student outcomes, such as retention rates, to the federal government. View the College Navigator website below to see these outcomes for your school. The fastest way to access your school’s information is to type the name of your school in the Name of School search box. When you run the search you can select your specific campus from the list that will open on the right. Once you are viewing the page for your campus, you will see that one of the expandable menu items is Retention and Graduation Rates. Expanding this item will show you the rates that were most recently reported.